We reward your loyality.
Earn discounts from the very start
When you join as a new customer, you will automatically become a Green Member in our Mond Rewards program. This membership grants you 5% cashback from your very first order. As you continue to place orders, you will progress through the ranks and unlock even better rewards, benefits, and higher cashback rates.
Importantly, our Mond Rewards program is designed to last a lifetime. This means that once you attain a certain reward level and its associated benefits, you will never lose them or have to start over. For a comprehensive list of all the available levels and benefits, please refer to the chart below.
Green Member
New customers
5%
Cashback
- Free shipping *
- Free alterations
- Exclusive in-store events
Bronze Member
20.000+ DKK spend
7%
Cashback
- Free shipping *
- Free alterations
- Exclusive in-store events
Silver Member
40.000+ DKK spend
10%
Cashback
- Free shipping *
- Free alterations
- Exclusive in-store events
Gold Member
60.000+ DKK spend
12%
Cashback
- Free shipping *
- Free alterations
- Exclusive in-store events
Black Member
100.000+ DKK spend
15%
Cashback
- Free shipping *
- Free alterations
- Exclusive in-store events
* Free shipping does not include orders abroad
Frequently asked questions
Mond Rewards
What is the Mond Rewards loyalty program?
Our Mond Rewards loyalty program is designed to reward our customers for their loyalty and lifetime spend with us. It offers cashback and benefits based on your spend level.
How does the Reward levels work in the Mond Rewards program
Your spend level is based on your lifetime spend with us. Once you reach a certain spend level and unlock the associated benefits, you will keep those benefits forever.
You can see the available levels and spend limits in the top of this page.
How do I earn cashback in the Mond Rewards program?
For every order, you earn a percentage of cashback to your Mond Wallet, depending on your current Rewards level. The points will be available in your wallet 14 days after your purchase.
Can you provide an example of how the cashback works?
Certainly! Let’s say you are a Silver member, which entitles you to a 10% cashback on your orders. If you spend 150€, you will earn 15€ as cashback in your Mond Wallet.
Next time you place an order with us, the 15€ in your Mond Wallet will automatically be used as a discount during checkout if applicable.
Can the conditions of the Mond Rewards program be changed?
Yes, Mond reserves the right to change the conditions for the Mond Rewards program without preliminary warning. Any changes made will be communicated to our customers through appropriate channels.
The Mond Wallet
Is there a minimum order requirement to use the Mond Wallet?
Yes, a minimum order of 119€ (before discounts) is required for the Mond Wallet to become active during checkout.
How long is the Mond Wallet balance valid?
The Mond Wallet balance is valid for one year or 365 days. After that, the balance will reset to zero.
Can I extend the validity of my Mond Wallet balance?
Yes, any purchase made through your account extends the validity of your Mond Wallet balance by one year from the day of the purchase.
What happens if I don't use my Mond Wallet balance within the validity period?
If you don’t use your Mond Wallet balance within the validity period, it will expire, and the balance will reset to zero.
Are there any restrictions on how I can use my Mond Wallet balance?
There are no specific restrictions on how you can use your Mond Wallet balance, except for giftcard purchases. It can be applied as a discount on any eligible purchase, subject to the minimum order requirement and the maximum discount of 40%.
Can I transfer my Mond Wallet balance to someone else?
No, the Mond Wallet balance is non-transferable and can only be used by the account holder who earned it.
Can I exchange or withdraw the balance in my Mond Wallet as cash?
No, your Mond Wallet balance cannot be exchanged or withdrawn as cash in any way. It can only be used as a discount on eligible purchases.
Can I track my Mond Rewards status and Mond Wallet balance?
Yes, you can track your Mond Rewards status and Mond Wallet balance by logging into your account on our website. The relevant information will be available in your account dashboard.
Will I receive a reminder when the validity of my Mond Wallet is about to expire?
Yes, we will send an email warning when the validity of your Mond Wallet drops below 30 days. This is to ensure that you don’t forget to use your Mond Wallet balance and can continue to enjoy the benefits of your loyalty.
